Monday, July 28, 2008

Perry Het Vogelbekdier Pet

iPhone 3G: the rant against Orange.


iphone 3G You live in France? Your phone company called Orange? You are loyal to him long ago? At the point of being able to change phone with your reward points in recent weeks? Bravo! To reward you, Orange is pleased to announce ... you probably can not benefit from the latest iphone 3G! Yes, you read correctly. You probably can not advantage of the iPhone 3G, and not vice versa. Unless of course to be wealthy. Why? But just because you're a loyal customer too of course! And that Therefore, iphone 3G will be generously given between 500 and 600 euros only! Because just imagine if you had been less faithful, either as a new customer, either by not using your loyalty points, then you could claim the iPhone 3G for 150 to 200 euros maximum. If I'm not mistaken, we really still a surplus of almost EUR 400 as a loyalty bonus! Thank Orange:) This is a superb example of the customer relationship that works upside down. A textbook case in some time probably ... So I'll be good prince. I'll give you two things to try to cheer you up:
  • You can always minimize your current subscription to the Orange down to 18 euros per month. It'll just open a new line, like a new customer. You lose one hand 18 euro a month but your old phone number since new line involves new number.
  • The other thing is much simpler. You reason, you think, you thought ... and you conclude that we simply do not care of your mouth. It takes you to a pigeon. Now that you're locked into the clutches of an operator who fails to meet its most loyal customers, you have one solution: terminate as soon as possible. For that, you can, among other things, use the law and wait Chatel third of your subscription term (8 months for initial 24 months) and then cancel without charge. Or redeem your remaining months up to one third of the maximum subscription too. Incidentally, this solution should also work to reduce the duration of payment of 18 euros in the first case.
My mom taught me that respect, we owed it to everyone. But life has taught me that we must also learn to separate from those who openly do not care about you. With regard to Orange, I have no desire to apply learning to life than my Mom! For me, this will be the second option. A word ...

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